By: Luis Martinez, Communications Assistant
Daabon Group
2020 began quite normally at
DAABON Group. It started with
high expectations for growth, with internal and external development
initiatives and budget ambitions. Although our radars are always on to track
movements in all the different territories we work in globally, we were a
long
way away from predicting the impact that a virus on the other side of the
planet would have on our lives, until suddenly the world was paralysed.
More than 100 years of
existence has given us the capacity
to understand that crises are a reality that are repeated and must be faced.
The main thing in times like these is to accept the uncertainty and use the
experience of each area, and the leadership of our wisest members, to
navigate
the panorama. Analysing the situation step by step and seeing how to
mitigate the
threats and take the opportunities that each crisis presents, is critical.
At
DAABON Group we decided to first
preserve the safety and integrity of our people. After creating a
support network for our employees we focused on external actors; suppliers
and
customers, honouring our commitments and taking steps to help those who
needed
it most.
Taking care of our internal
and external clients
In this area we focused our
efforts on the departments of
safety & health at work, human resources, corporate communications,
marketing, IT and labour well-being, to guarantee a safe space for our
teams,
adhering to the measures stipulated by the national and district
governments.
The creation of a crisis committee made up of individuals from these
departments allowed us to monitor and react in real-time by identifying the
necessary biosecurity measures according to the reality of each business
unit.
The creation of extensive
audio-visual material made
possible the delivery of constant
information on adopted biosecurity measures. The development of monitoring
tools enabled spaces for hand washing and disinfection, as well as control
of
schedules and virtual assistance that enabled working at home. These are
some
of the measures outlined in the #PaLanteDaabon campaign.
Honouring commitments
made
Thanks to the commitment and
responsibility of our
employees, who were rigorous with the completion of our established
deliverables, we managed to fulfil all of our commitments with our
customers.
It was essential that we did not stop operating as our products and services
constitute a fundamental tool in fighting COVID-19.
This was our 2020, a year that
through a crisis situation
gave us the opportunity to grow, and reach another level of responsibility,
solidarity, leadership and responsibility.